READ BEFORE SHOPPING

ONLINE ACCOUNT REGISTRATION
To make your online shopping faster and easier, no Login or register first, enter shipping addresses and billing information, after tapped add to bag and checkout, you will register with AGF automatically, you don’t have to enter shipping addresses and billing information each time you shop. You will also be able to save your shopping basket, check your order status, and review your order history. In addition, you can seamlessly shop your favorite designers and
products by saving them to your account. Your registered information will be securely stored with us, and you can add, delete, or change your registered information at any time by logging into your account.International shoppers need to provide contact numbers and specify the country code for shipping.

INTERNATIONAL PAYMENTS OPTIONS
We offer Paypal, VISA, Master Card, JCB , credit card online payment for international shoppers. Please make sure your name and billing address exactly match the personal information on file with your financial institution. After tap done, payment method and shipping cannot be changed or withdraw the transition.
Total payments for the Products (including tax / sales tax)+ shipping (tax / sales tax included). All prices are displayed on the site are sales tax inclusive. ※ Not be responsible the customs taxes and duties.

AGF SHIPPING
AGF currently offers 1 shipping methods [EMS] from our Taipei Metro fulfillment center for all the International shopping. International shipping fee will vary depending on the shipping company rate basis. We will e-mail your tracking number while the items shipped out , to track your international order click here.

– Shipping Fee (including box weight and insured parcel)/ Total over NTD$4,000 will charge shipping fee NTD$300, Total under  NTD$4,000 will charge shipping fee NTD$600. 

U.S.A & U.K. :10-14 day delivery ; Malaysia, Singapore & Thailand: 8-11 day delivery ; JP, KR,H.K.,China : 7-10 day delivery. 


*EXCHANGE RATE : 33 NEW TAIWAN DOLLAR TO 1 US DOLLAR

* Customers should be responsible for local customs taxes and duties.

DELIVERY DATE
International delivery normally occurs in 7 to 14 business days after processing begins, from your order Product Availability, commodity shipping, inventory clearance, etc., depending on the circumstances may vary, pending availability and credit card verification. Processing may take up to 48 hours depending on when the order was placed.
The shipping of pre-order product occurs in 14-21 business days after product availability, if some of product need to be delivery first, please speared into two orders, the shipping fee and discount will be calculated differently.

– Attention(Below can be arrived a little late on the day. With that in mind, we are seeking your
understanding)
*Customer did order without business hours.
*Our temporary holiday, New Year, summer holidays.
*Shipping congestion, inclement weather conditions and etc.
*Saturdays, Sundays and national holidays for the ordered goods will be shipped the next business day.

IMPORTER OF RECORD
The recipient is the importer of records and is responsible for complying with all laws and regulations for the destination country. When our customer places an order with AGF, they authorize our customs broker to act as their agent to clear merchandise and process all applicable duties, fees and taxes.